IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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At BCU, IT is a core competency for business success

As the lines blur between IT and business strategy, leadership at the No. 4 small company on Computerworld’s ‘Best Places to Work in IT 2024’ list focuses on employee well-being and an outcome-based workplace.

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‘IT that just works’: A mantra for innovation at Kinaxis

A commitment to excellence and continuous learning helps IT teams reach their full potential at the No. 5 midsize company on Computerworld’s ‘Best Places to Work in IT 2024’ list.

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At UKG, diversity is a linchpin of better IT and business outcomes

A merger of two software companies was the catalyst for a culture of representation at the No. 3 large organization on Computerworld’s ‘Best Places to Work in IT 2024’ list.

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Turmoil at OpenAI raises concerns about genAI’s future, rapid advance

The unexpected firing on Friday of Sam Altman, the co-founder of ChatGPT creator OpenAI, continues to roil the tech industry.

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OpenAI jettisons CEO Sam Altman for dishonesty

The chairman of the board of ChatGPT’s parent company also stepped down in a surprise shakeup.

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How to keep remote workers connected to company culture

Companies that don’t proactively move to keep remote employees aligned with corporate goals and culture run the risk of turning them into ‘gig’ workers.

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Q&A: ServiceNow CIO sees an 'iPhone moment' for genAI

Chris Bedi has been involved in a full-court press to take advantage of the productivity, efficiency, and efficacy capabilities of artificial intelligence for years. But when ChatGPT launched a year ago, everything changed.

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5 key benefits of optimizing employee tech tools

Improving the technology that workers use every day boosts productivity, extends the value of tech investments, helps companies stay competitive, and more.

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UK workers support AI but want greater organizational transparency

New research from Asana’s Work Innovation Lab shows that UK workers are happy to embrace working alongside AI, and are even considering organizational policies toward the technology when job hunting.

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Q&A: The human-machine relationship requires mutual understanding, respect for AI

Three Gartner Research executives weighed in on the coming wave of generative AI apps and how human interaction with machines will redefine how CIOs, CEOs and everyone else see it. And don't forget to say 'please' and 'thank you.'

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Faced with back-to-office mandates, employees are ‘coffee badging’ office visits

Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.

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Forrester asks a forbidden question: Are vendors lying or do they believe their own hype?

The idea that vendors lie a lot is, as the saying goes, “a tale as old as time.” But to suggest vendors are so persuasive because they actually believe their falsehoods — now, that's intriguing.

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Experts: 'Quiet cutting' employees makes no sense, and it's costly

The recent trend of reassigning employees into roles designed to push them to quit could ultimately cost your company more money — and damage internal morale.

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OpenAI to use GPT-4 LLM for content moderation, warns against bias

The company expects to eliminate undesired biases introduced during training with the involvement of humans in the loop.

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IT leaders want AI but but accelerating development stirs fears: Report

While IT leaders are optimistic about AI, the speed at which the technology is developing has led them to question their organizations' readiness to implement it, according to a report from AMD.

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How to build employee trust as AI gains ground

One in four workers do not feel trusted by their employer, and as more organizations roll out or pilot AI platforms to unlock efficiencies, employees are fearful of being replaced by a machine.

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Hybrid work is entering the 'trough of disillusionment'

As more organizations, including governments, call employees back to the office at least part of the workweek, the love affair with remote and hybrid work may be cooling off.

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EEOC Commissioner: AI system audits might not comply with federal anti-bias laws

The emerging patchwork of laws and regulations governing the use of AI in finding, hiring, and promoting workers serve as reminders that, regardless of the technology in use, a company remains liable for federal civil rights...

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