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Companies that trialed a 4-day workweek continue to reduce time on the clock

Six months after the end of a four-day workweek study, companies that participated continued to cut back on hours, claiming employees are happier and just as productive.

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Lawyers and Incident Response can be a dangerous combo

In many ways, lawyers, CIOs and CISOs have the same mission: protect the enterprise from forces that want to do harm. But those two professions often approach the task in such polar opposite ways that they fight each other instead of...

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Should SMBs worry about a recession?

In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.

Should SMBs worry about a recession?

In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.

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IT is driving new enterprise sustainability efforts

Actions go above and beyond energy efficiency initiatives to support broader environmental, social, and governance frameworks.

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The shadow IT fight — 2023 style

Gaining visibility into anything IT-related is always difficult, but the age-old nemesis, shadow IT, remains a major problem — especially as the enterprise environment has changed.

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Do business Macs still need to run Windows?

The ability to run Windows opened the door for Macs in the enterprise. But in the modern business world, Windows is optional — and sometimes the other options are better.

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Prepare for generative AI with experimentation and clear guidelines

Figure out your most probable use cases and get the tech into users’ hands, with guardrails. Expect to adapt your business processes as the technology matures.

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Schools look to ban ChatGPT, students use it anyway

ChatGPT and other generative AI technologies are already being used by students to write essays and answer questions posed by teachers and professors, and academia must learn to incorporate and not ban these new tools, experts say.

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Nearly four in five employers struggle to fill job roles, a 17-year high

A plethora of job openings and dearth in available talent make an odd juxtaposition with numerous high-profile layoffs in the technology industry and elsewhere during the past six months.

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About the Best Places to Work in IT

Find out about Computerworld's annual Best Places to Work in IT program, including eligibility, survey contents, deadlines, and more.

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Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace

Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.

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Q&A: Schneider Electric CIO talks IT staffing, sustainability, and digital transformation

Bobby Cain recently took over as Schneider Electric's CIO for North America and immediately faced many of the same issues other tech firms routinely address. To address them, he says, the role of a CIO must change.

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Are tech firms really firing their IT workers? No.

Headlines about 'tech' layoffs abound, but the reports can be misleading. While Big Tech companies may be letting workers go, the layoffs aren't dominated by IT talent firings. In fact, there are fewer IT workers than job openings — a...

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As four-day workweek trial ends, most companies stick with the change

The world's largest study on a four-day work week found company revenue went up while sick days taken and employee burnout went down.

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Q&A: What happened when a customer support company upgraded some features to ChatGPT?

Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to...

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How enterprises can use ChatGPT and GPT-3

Chatbot platforms like ChatGPT and GPT-3 can be valuable tools to automate functions, help with creative ideas, and even suggest new code and fixes for broken apps. But precautions are needed before companies move too fast.

Why we don’t need the four-day workweek — or weekends

Nor do we need surveillance software, edicts about employee travel, or offices.

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Q&A: Fintech expert: digital wallets need this tech 'magic' or they'll fail

Wells Fargo & Co., Bank of America, JPMorgan Chase, and four other financial services firms plan to launch a new digital wallet in 2023. But a long-time fintech expert said there's little chance of success if they don't embrace the...

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Study: When employees don’t have to commute, they work

A new report by the National Bureau of Economic Research shows the majority of time saved by working from home and avoiding office commutes goes toward increased productivity.

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