Generative AI

Generative AI

Hands of robot and human touch amid a virtual network of circuits and binary code.

Why we need to focus AI on relationships

We are increasingly using AI to create and maintain relationships with customers, but the real short-term need is in creating and maintaining relationships with our employees.

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Q&A: How Discover Financial Services created an AI governance council

Discover is exploring how it can use AI to create efficiencies, but in a heavily regulated industry, protecting sensitive customer data always comes first. Here's how the firm worked to ensure AI's safe but productive use.

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AI bias poses danger to the financial sector, Bank of England warns

A new report from a financial technology expert at the Bank of England says that inherent biases in AI systems makes it dangerous to entrust them with too much decision-making at present.

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AMD to acquire Nod.ai to boost open source AI software capabilities

The acquisition is expected to help AMD compete better against chipmaker Nvidia.

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Why are OpenAI, Microsoft and others looking to make their own chips?

As demand for generative AI technology grows, chip shortages are not the main reason behind developing custom silicon, experts say.

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Microsoft targets skills gap with new AI-powered Skills in Viva

Skills in Viva becomes the latest addition to Microsoft’s employee experience platform, Viva, with the aim of tackling organization-wide skills deficits and identifying upskilling opportunities for employees.

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The future of augmented reality is AI

And the future of AI is…augmented reality.

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Here’s where more than half of organizations are piloting generative AI

A new Gartner poll reveals that genAI technology is being deployed by organizations for three key business processes, while a Google Cloud poll shows enthusiasm for AI tools among developers.

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Coda bucks trend of additional charges for generative AI tools

Generative AI features are fast becoming table stakes for productivity and collaboration applications. Coda hopes to stand out in the market by eschewing add-on fees and integrating with multiple enterprise data sources.

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Faced with back-to-office mandates, employees are ‘coffee badging’ office visits

Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.

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Bing, Bard updates fuel AI search war

Microsoft brings DALL-E 3 into Bing AI lineup, while Google adds Bard AI to Assistant, bringing generative artificial intelligence to a wider audience than ever.

Microsoft Copilot

You're probably going to use Microsoft Copilot wrong

Microsoft is pitching Copilot as a transformative productivity tool. The reality is more complicated.

Zoom Contact Center

Zoomtopia 2023: Zoom bets on AI with new Docs, AI Companion tools

At its annual conference, Zoom announced a host of new AI-focused products designed to support the hybrid work experience.

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Meta challenges ChatGPT with chatbot, OpenAI fires back with new features

Meta this week unveiled a new chatbot connected to the Bing search engine that can have a conversation with a user and create images based on textual inputs.

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Chip industry strains to meet AI-fueled demands — will smaller LLMs help?

Large language models are growing in size, as is the number of companies using generative AI technology. The more the models grow, the more CPUs they consume — exacerbating an already-strained chip supply chain.

Google Bard at Google I/O

Google to block Bard conversations from being indexed on Search

The company said the conversations were being indexed accidentally after an SEO Consultant took to Twitter, now X, to report the issue.

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Don’t expect much from Copilot for Windows (yet)

The preview version of Copilot in Windows can save you time, but only for a limited number of simple tasks.

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Q&A: How one CSO secured his environment from generative AI risks

Having a plan in place before deploying genAI for software product development and employee assistance tools is critical, says Navan CSO Prabhath Karanth. Otherwise, the threat potential is high.

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Intel brings AI to the PC and could redefine the desktop

Artificial intelligence is going to rapidly and dramatically change what we can do with computers and other office technology. Just ask Intel.

Microsoft Windows AI Event

The AI future of Windows is here

Forget Windows 12: Microsoft’s big AI push is starting on your current Windows 11 PC on Sept. 26.

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