Lucas Mearian
Senior Reporter
Senior Reporter Lucas Mearian covers AI in the enterprise, Future of Work issues, healthcare IT and FinTech.
AI software market to quadruple to $251B by 2027
Generative AI-based applications that can automatically learn, discover, and make recommendations or predictions based on user requests are leading the way.
Biden lays down the law on AI
The White House today issued a long-awaited executive order that hammers out clear rules and oversight measures to ensure artificial intelligence is kept in check, while also providing paths for it to grow.
‘Data poisoning’ anti-AI theft tools emerge — but are they ethical?
New tools that can corrupt digitized artwork and other copyrighted materials are emerging to thwart generative AI models that scrape the internet to learn and provide content.
White House to issue AI rules for federal employees
President Biden is expected to announce new rules requiring government agencies to more fully assess AI tools to ensure they're safe and don't expose sensitive information. The government is also expected to loosen immigration...
Q&A: The human-machine relationship requires mutual understanding, respect for AI
Three Gartner Research executives weighed in on the coming wave of generative AI apps and how human interaction with machines will redefine how CIOs, CEOs and everyone else see it. And don't forget to say 'please' and 'thank you.'
Teaching AI to behave is the fastest-growing career skill
Generative AI platforms require tailoring for specific tasks — and it's that skill employers are seeking in new employees or in opportunities to upskill current workers.
Prisma chief med officer: AI offers ‘tremendous opportunities’ but shouldn’t replace doctors
As he investigates possible uses for AI deployment in a healthcare network, Dr. Drew Albano sees opportunities to improve healthcare and reduce administrative burdens — as well as dire consequences if it's not used for the right...
Q&A: How Discover Financial Services created an AI governance council
Discover is exploring how it can use AI to create efficiencies, but in a heavily regulated industry, protecting sensitive customer data always comes first. Here's how the firm worked to ensure AI's safe but productive use.
Here’s where more than half of organizations are piloting generative AI
A new Gartner poll reveals that genAI technology is being deployed by organizations for three key business processes, while a Google Cloud poll shows enthusiasm for AI tools among developers.
Faced with back-to-office mandates, employees are ‘coffee badging’ office visits
Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.
With AI, there’s a trust gap based on gender, age
Two recent surveys point to a lack of confidence in AI, and an outright fear it will replace workers' jobs.
Meta challenges ChatGPT with chatbot, OpenAI fires back with new features
Meta this week unveiled a new chatbot connected to the Bing search engine that can have a conversation with a user and create images based on textual inputs.
Chip industry strains to meet AI-fueled demands — will smaller LLMs help?
Large language models are growing in size, as is the number of companies using generative AI technology. The more the models grow, the more CPUs they consume — exacerbating an already-strained chip supply chain.
Q&A: How one CSO secured his environment from generative AI risks
Having a plan in place before deploying genAI for software product development and employee assistance tools is critical, says Navan CSO Prabhath Karanth. Otherwise, the threat potential is high.
ServiceNow embeds AI-powered customer-assist features throughout products
ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search functions.
Google adds its Bard chatbot to Gmail, YouTube, Docs and other apps
Google is challenging Microsoft and ChatGPT for the top spot in generative AI technology with an assistant designed to handle any number of business and consumer tasks.
Experts: 'Quiet cutting' employees makes no sense, and it's costly
The recent trend of reassigning employees into roles designed to push them to quit could ultimately cost your company more money — and damage internal morale.
AI language models need to shrink; here’s why smaller may be better
Large language models (LLMs) used for generative AI tools can consume vast amounts of processor cycles and be costly to use. Smaller, more industry- or business-focused models can often provide better results tailored to business...
HP exec: There’s no going back to the pre-pandemic workplace
Unlike many companies mandating a return to office, HP has settled on a more relaxed view of hybrid work, enticing workers to come in with the latest technology and letting them and their managers choose when they need to be in the...