SaaS
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Zoho's new customer service tool combines bots, human intervention
The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool.
This would be a good time to test your cloud ROI
As the COVID-19 pandemic slowly fades — and the rush to cloud solutions it hastened now seems less critical to business success — a question arises: Has anyone on your team recently run an ROI analysis to see whether the cloud truly...
![Shared responsibility concept > Hands take equal shares of pie chart [partnership / teamwork]](https://images.idgesg.net/images/idge/imported/imageapi/2022/06/14/10/shared_cloud_responsibility_concept_hands_take_equal_shares_of_pie_chart_partnership_teamwork_collaboration_by_griboedov_shutterstock_671288839_royalty-free_digital-only_cso-100890638-small.3x2-100929052-small.3x2.jpg?auto=webp&quality=85,70)
Atlassian takes aim at app sprawl with collaboration-suite subscription service
The work management vendor wants to help customers maintain autonomy and alignment by connecting teams and tools in an economically efficient way.
Monday.com launches new CRM tool
The new customizable platform aims to help sales teams to manage their sales cycle and all customer data in one place.
Top 4 mistakes to avoid when purchasing SaaS apps
Poor software purchasing decisions can be costly, causing loss of productivity and failure to meet key business objectives. Here’s how to steer clear of the most common blunders companies make when choosing SaaS applications.
Presentation platform Pitch adds asynchronous video
Users of Pitch’s presentation software can now record and insert short videos directly into their presentations.
Do svidaniya, Kaspersky — goodbye
Can you trust a Russian company with your technology? Your security? No — not with Vladimir Putin calling the shots when push comes to shove.
Slack outage stymies some business users
The team channels platform went down at mid-morning in the US; Slack worked for several hours to find and fix the problem.
How to choose a SaaS management platform
Thanks to pandemic-spurred remote work, companies face a deluge of new cloud-based applications in use across the enterprise. Tools that can handle the SaaS sprawl aim to discover, manage, and secure those apps. Here's what to look...
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Excel 2016 and 2019 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most popular commands on the Ribbon in Excel 2016 and 2019 for Windows, along with keyboard shortcuts for performing each action.
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PowerPoint 2016 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most useful commands on the Ribbon in PowerPoint 2016 for Windows, along with keyboard shortcuts for performing each action.
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Best Places to Work in IT archives, 1994 to 2018
See 25 years of Computerworld's Best Places to Work in IT lists in an easy-to-sort spreadsheet.
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Download the 2018 Best Places to Work in IT special report
Our 25th annual report highlights 100 top organizations across the country that attract skilled tech professionals by offering robust salaries, stellar benefits, and flexible, fast-paced work environments.
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Windows 10 cheat sheet: Handy gestures and shortcuts
Learn these useful touchpad gestures, keyboard shortcuts and touchscreen gestures for getting around Windows 10.
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Best of Shark Tank
Take a look back at some of the timeless tales that caught Sharky’s attention over the past year.
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Word 2016 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most useful commands on the Ribbon in Word 2016 for Windows, along with keyboard shortcuts for performing each action.
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How to manage mobile app madness
Enterprise demand for mobile apps is outstripping IT's ability to keep up. Here are several strategies for coping.
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